Herowebs Ltd (Herowebs) is the data controller for personal data collected through this website and our client engagements. We comply with the UK GDPR, the Data Protection Act 2018, and the EU GDPR where applicable.
What we collect
We collect data you provide when you contact us — name, email, company, and the contents of your brief. We collect basic, anonymised analytics on this website to understand which content is read.
Why we process it
- To respond to your enquiry and run an engagement.
- To meet our legal, tax, and regulatory obligations.
- To improve the website and our services.
How long we keep it
Enquiry data is retained for 24 months unless you ask us to delete it sooner. Engagement data is retained for the duration of the contract plus seven years for accounting and legal reasons.
Sub-processors
We use a small number of carefully chosen sub-processors for hosting, email, and analytics. A current list is available on request.
Your rights
You may request access, correction, deletion, restriction, or portability of your personal data, and object to processing. To exercise these rights, email studio@herowebs.co.uk.
Complaints
You may complain to the UK Information Commissioner's Office at ico.org.uk, or your local supervisory authority.